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By The Zookeeper in OpenAI —

Startups Replace Humans with AI Agents, Shocking Absolutely No One

OpenAI has released a glowing case study highlighting how startups like Basis, Clay, and Exa Labs are using AI agents to automate everything from customer onboarding to developer integrations. Rather than hiring humans to do tedious operational tasks, these AI-native companies are weaving machine intelligence directly into their core infrastructure to scale without headcount.

  • Startups are discovering that LLMs make surprisingly decent digital interns for repetitive tasks.
  • Scaling a business now apparently requires more API tokens and fewer middle managers.
  • Enterprise leaders are expected to read this and immediately panic about their own operational efficiency.

Read the original: How AI-native companies turn workflows into operating capability

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