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While we hurtle toward the unknown, make a coffee and spend some time in the zooo.

By The Zookeeper in OpenAI —

ServiceNow Wants ChatGPT to Solve Your IT Tickets

The claim: OpenAI and ServiceNow announced an expanded partnership to integrate OpenAI models and agents directly into ServiceNow enterprise workflows, while also bringing ServiceNow capabilities into ChatGPT and Codex.

The reality: This integration simply means an enterprise IT worker in Tokyo or Sydney will now watch an automated chatbot fail to reset a password inside an expensive ServiceNow dashboard instead of an email window.

Why should I care? You shouldn't
Another enterprise software vendor slapping a chatbot onto existing helpdesk tickets and calling it a workflow revolution.

Read the original: OpenAI and ServiceNow expand partnership across enterprise workflows

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